Don't Have Any Great Ideas- Don't Brainstorm - "Edgecraft" Instead
One of my most favorite role models -- Seth Godin -- teaches that the best way to find new ideas is via a process called "edgecraft." According to Seth, edgecraft is a methodical, measurable process that allows individuals and teams to identify inexorably the soft innovations that live on the edges. It can be done quickly or over long periods of time. And you can even do it by yourself (Seth's does his edgecraft in the shower, I do mine when I go on very long walks late at night.
Seth's edgecraft is a straightforward process:
1. Find an edge--a free prize that has been shown to make a product or service (in someone else's industry) remarkable.
2. Go all the way to that edge--as far from the center as the consumers you are trying to reach dare you to go.
Seth says that brainstorming might create the occasional breakthrough, but edgecraft can inexpensively and quickly churn out lots of ideas--good ideas and sometimes great ideas. Ideas you can rapidly implement. If people aren't blown away, they won't talk about it. If they don't talk about it, then it doesn't spread fast enough to help you grow.
There are hundreds of available edges--things you can add to, subtract from, or do to your product or service. Here are a few to consider.
Technology. Moore's Law says that every 18 months, the power of computer chips you can buy for a dollar doubles. This opens two kinds of opportunity. The first is at the cutting edge. Xbox and PlayStation pack supercomputer power into video-game machines. If you could add a supercomputer to your product or service, what would it do? The second approach is to take advantage of the cheap part of the curve. Yesterday's technology is always (much) cheaper. The latest innovation: The $11 digital camera. If computer chips were a penny, how would you use them?
Design aesthetic. Design is the single highest-leverage investment you can make. A well-designed product is usually cheaper to make and service than what you're doing now. It will also improve sales because people notice it and talk about it. Not only the user interface but also the entire user experience is now dictated by design. Of all the edges I know, embracing amazing design is the easiest, the fastest, and the one with the most assured return on investment.
According to Seth, A 9-year-old can do edgecraft. While the edges always change, the process never does:
1. Find a product or service that's completely unrelated to your industry.
2. Figure out who's winning by being remarkable.
3. Discover what edge they went to.
4. Do that.
Crest figured out how to make money with remarkably cheap electric toothbrushes. What if companies such as Gillette or Henckels or Oster or Braun or Playtex or Toro or Sony decided to go to the same edge in their industry?
Don't copy the specific tactics. Figure out how you can get to the same edge but in a different way.
Try to edgecraft -- it should lead to remarkable ideas for new medical devices.
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